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Privacy Policy | NZ IPTV
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Privacy Policy
NZ IPTV

Effective Date: October 6, 2025 Last Updated: May 2026 New Zealand

At NZ IPTV, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data to ensure a secure and trustworthy experience across all our services.

01

Information We Collect

When you use our website or subscribe to our service, we may collect the following types of information:

  • Personal details — name, email address, and phone number (if provided).
  • Payment information — processed securely through third-party payment providers. We do not store your credit card or any financial information on our servers.
  • Technical data — device type, player type, player Mac address and device key (if provided).
02

How We Use Your Information

We use the information we collect exclusively to deliver and improve our services. Specifically, we use it to:

  • Provide and manage your NZ IPTV subscription.
  • verify payments and handle renewals.
  • Deliver customer support and respond to inquiries in a timely manner.
  • Improve our website performance and overall service quality.
  • Comply with applicable legal and regulatory obligations in New Zealand.
03

Data Security

We take the protection of your information seriously and implement industry-standard security measures to safeguard your data at every level.

  • Sensitive information, including payment details, is processed exclusively through trusted third-party providers using secure, encrypted gateways.
  • We maintain strict internal controls to prevent unauthorised access, disclosure, or misuse of your personal data.
  • NZ IPTV does not sell, rent, or trade your personal information to any unauthorised parties under any circumstances.
04

Sharing of Information

We may share limited personal information strictly for operational and legal purposes. This includes sharing with:

  • Payment processors : to securely handle billing and subscription transactions.
  • Technical partners : to ensure reliable service delivery and optimal system performance.
  • Legal authorities : when disclosure is required to comply with applicable New Zealand laws or regulations.

We will never share your data for advertising, marketing profiling, or any purpose beyond what is described in this policy.

05

Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance functionality and improve your overall user experience.

  • Cookies allow us to remember your preferences, analyse traffic patterns, and optimise performance.
  • They help us deliver a smoother browsing experience and tailor features to your needs.
  • You may disable cookies in your browser settings; however, certain features of the website may not function properly without them.
06

Your Rights

As a valued customer of NZ IPTV, you are entitled to exercise the following rights regarding your personal data:

  • Access : You may request a copy of the personal information we hold about you.
  • Correction : You may ask us to update or correct inaccurate or incomplete information.
  • Deletion: You may request the removal of your data, subject to applicable legal and contractual obligations.
  • Communication Preferences : You may opt out of non-essential marketing or promotional communications at any time.

To exercise any of these rights, please contact us directly at support@nz-iptv.com. All requests must include sufficient details to verify your identity. NZ IPTV will respond to all valid privacy requests in a timely manner and in full compliance with the Privacy Act 2020 (NZ) and the New Zealand Privacy Principles.

07

Third-Party Content Disclaimer

NZ IPTV does not host or store any content on its own servers. All streams are sourced directly from external third-party providers. As a result, we are not responsible for the privacy practices or policies of those external services.

We encourage all users to review the privacy terms of any third-party provider they access through our platform.

08

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the revised version will be posted on this page along with the updated effective date. By continuing to use our service after any changes are made, you confirm that you accept and agree to the updated policy.

Our Commitment to You

NZ IPTV is committed to protecting your personal information and being fully transparent about how your data is collected, used, and secured. This Privacy Policy complies with the requirements of the Privacy Act 2020 (NZ) and the New Zealand Privacy Principles overseen by the Office of the Privacy Commissioner (OPC).

By continuing to use our website and IPTV services, you agree to the practices described in this policy. We regularly review and update this policy to remain compliant with evolving laws and industry standards. We work hard every day to maintain the highest level of trust, safety, and transparency for all our Kiwi customers.

Contact Us

For any privacy-related inquiries, requests, or concerns, please reach out to our team directly:

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